Membership Terms

Last updated 29/01/2016

PETstock NZ Limited provides the benefit of being able to become a member of Pet.co.nz. Where you click “I Agree” on the membership registration page you agree to be bound by these terms. You may still make purchases where you are not a member. However, where you are a member you will be able to access and use additional features of the Website and other Affiliated Websites.

We reserve the right to change these Terms at any time. We will notify you of that change by updating the "last updated" notice at the top of this page. By continuing to use the Website and Affiliated Websites, you agree to be bound by the amended terms of use. You should check from time to time to see if the Terms have changed.

  1. Intended Meanings for Certain Words back to top

    In these Terms, the following words have the meanings set out as follows:

    • “Affiliated Website” means any website (other than the Website) owned and operated by PETstock NZ Limited.
    • "Content" means any software, data, information, pictures, graphics and other materials published or made available on the website, including all third party content and user generated content.
    • "Discussion Board" means an online forum where information can be viewed and shared by Members through facilities available on the Website or any other Affiliated Website.
    • “Delivery” means providing the Products set out in a Product Order to you or leaving the Products set out in a Product Order at the front door or similar point at the address supplied by you in the Product Order, or any particular point specified by you in the Product Order, or where a signature is required, at the time the goods are handed over and signature is obtained from a person at the relevant site.
    • "Member" means a user that has completed our registration process and created an account.
    • "Product" means the goods and / or services being offered by us and promoted through the Website or Affiliated Website.
    • “Product Information” means the specific information relating to a Product as set out on the Product Page.
    • “Product Page” means the relevant page of the Website or Affiliated Website on which a specific Product is promoted.
    • “Product Order” means your Request or that part of your Request we confirm as acceptable
    • “Request” means the order placed by you for the relevant Products in the Shopping Cart
    • “Shopping Cart” means that purchase section of the Website displaying the Products that you intend to purchase.
    • "User" means any user of the Website.
    • “We", "us", "our" and “Pet.co.nz” are a reference to PETstock NZ Limited.
    • “Website” means this website Pet.co.nz.
    • “You" and "your" are a reference to you.
  2. Registration  back to top
    1. In becoming a Member you will provide us with certain information. You confirm that this information is current, complete and accurate at the time you provide it, and you agree to maintain and update this information as required to keep it so.
    2. We may use the information provided by you on registration to verify the accuracy of that information (including using the information to contact you).
    3. We may, in our sole discretion, refuse any Member registration.
    4. We may securely store and use credit card or other payment account information provided by you on registration to make withdrawals from your account in exchange for payment for any Product confirmed in a Product Order.
    5. You will have the option to choose not to allow us to store your credit card or other payment account information by unchecking the “Remember details for next time” checkbox at the time of payment. If you elect not to store your credit card or other payment account information you will need to resubmit this information for each purchase made from the Website.
  3. Conduct of Users back to top
    1. In using the Website or any Affiliated Website you acknowledge and agree that you will not do any of the following:
      1. post or transmit any Content that is or is reasonably likely to be defamatory, offensive, upsetting, obscene, false, misleading, unsuitable for persons under the age of 18 years, or we reasonably consider to be in any way objectionable;
      2. abuse, harass, stalk, threaten, breach the confidence of or otherwise violate the rights (such as rights of privacy and publicity) of others;
      3. post or transmit Content that infringes the intellectual property rights of any person;
      4. hack into any part of the Website or any Affiliated Website, or post or transmit any Content that contains any virus or other destructive component;
      5. commit or encourage a criminal offence, or post or transmit any Content that is prohibited by or violates any applicable law or regulation;
      6. transmit any unsolicited advertising, promotional materials or any other forms of solicitation, unless expressly authorised by us; or
      7. any other conduct that otherwise breaches the Terms.
    2. By registering as a Member you agree to be bound by these Terms, the Website Use Terms and the Privacy Policy
    3. Where on registering as a Member or subsequently you indicate that you wish to receive email communication or mobile phone text messages from us about Products including those offered on the Website we may continue to provide this information to you until you indicate otherwise.
    4. You may opt-out of receiving email communication at any time by the unsubscribe link in the email.
    5. You may opt-out of receiving mobile phone text messages by following the instructions set out in the text message.
    6. You or we have the right to immediately terminate any subscription at any time.
    7. You must ensure that any username and password you have as a Member is kept secure and confidential and not revealed to any other person. Any instruction issued using your username and/or password will be deemed to be an instruction by you and may be acted upon accordingly until you notify us otherwise. You agree to notify us immediately of any unauthorised use of your username and/or password or any other breach of security. Upon your notification we will cease to rely on that username and password.
    8. For Members we will prepopulate certain fields of the Request, you acknowledge and agree that you will ensure all details are correct and if your details change you will notify us promptly by updating you details.
  4. Dispute Resolution back to top

    Where any dispute arises between you and another user of the Website or an Affiliated Site in relation to any usage of the Website or any Affiliated Site (including in relation to any Content posted or transmitted) you agree to act in good faith in relation to that other user to use your best endeavours to attempt to resolve the dispute amicably through negotiation or other informal means before pursuing any further formal action. You acknowledge that we will not be a party to any such dispute.

  5. Liability  back to top
    1. (a) You agree to indemnify and hold us and our officers and employees harmless from any claims, actions, costs (including legal costs) or losses by us or any third party due to or arising out of:
      1. reasonable reliance by us or any third party upon any acts carried out, requests made or information provided through the use of your account details (including your username and/or password);
      2. your breach of any of these Terms; or
      3. any conduct of yours or any transaction entered into by you that does not comply with the relevant law.
    2. You acknowledge and agree that we make no warranties that the Website or any Affiliated Website will meet your requirements or that the Website or any Affiliated Website will operate uninterrupted, secure or error–free.
  6. Termination  back to top

    You or we may terminate this agreement at any time. Without limiting the foregoing, we have the right to immediately terminate any Member accounts in the event of any conduct by the Member which we, in our sole discretion, consider to be unacceptable, or in the event of a failure by the Member to comply with any of these Terms.

  7. Changes  back to top

    We reserve the right to change, alter or modify these Terms at any time and will update you of this by updating the "last updated" notice beside the link to these Terms. By continuing to access the Website you agree to be bound by the amended Terms. You should check from time to time to see if these Terms have changed or not.

  8. Law  back to top

    These Terms are governed by and will be construed in accordance with the laws of New Zealand and you submit to the jurisdiction of the courts of New Zealand.